Legal Information
All B.E.S.A legal documents are available below. Please review the policies that apply to your use of the BESA Coaching platform.
Last updated: 2026 · B.E.S.A
Terms of Service
The full terms governing your use of the BESA Coaching platform, including coach and client responsibilities, payment terms, and platform rules.
Privacy Policy
How B.E.S.A collects, uses, stores, and protects your personal data in compliance with applicable privacy laws.
Data Processing Agreement
Details on how BESA processes personal data on behalf of coaches and clients, including data retention, transfers, and security measures.
Cookie Policy
Information about the cookies and tracking technologies used on the BESA platform, and how to manage your preferences.
Refund & Cancellation Policy
Our policy on session cancellations, refund eligibility, timelines, and the process for requesting a refund for coaching services and programs.
Event Ticket Sale Policy
Comprehensive global policy governing all event ticket purchases, including final-sale rules, cancelled-event refund obligations, and jurisdiction-specific consumer rights for 9+ countries.
Online Program & Course Sale Policy
Comprehensive global policy governing all program and course purchases, including final-sale rules, digital content rights, EU 14-day withdrawal, and jurisdiction-specific consumer rights.
No Show Policy
Rules and consequences for missed coaching sessions without prior cancellation, including applicable fees and rebooking procedures.
Coaching Disclaimer
Important disclaimers regarding the nature of coaching services, the distinction from therapy or medical advice, and limitations of liability.
Standard Service Contract (SSC)
The standard coaching service contract between coaches and clients on the BESA platform, outlining session terms, confidentiality, and expectations.
User Agreement
The supplemental agreement covering platform conduct, community standards, acceptable use, and the responsibilities of all registered users.
Your Privacy Choices
Exercise your data rights under GDPR, CCPA, PIPEDA, LGPD, and other applicable laws — access, correction, deletion, portability, and opt-out requests.
If you have questions about any of these documents or need clarification on our policies, please contact us at [email protected]. All documents are effective as of 2026 and are subject to change with notice.