Terms of Service

Last Updated: February 13, 2026

AGREEMENT TO OUR LEGAL TERMS

These Terms of Service (“Terms,” “Agreement”) constitute a legally binding agreement between you (“you,” “User,” or “Client”) and B.E.S.A LLC, doing business as BESA Coaching (“BESA Coaching,” “Company,” “we,” “us,” or “our”), a Virginia limited liability company with its principal place of business at 1601 Willow Lawn Dr Suite 304, The Shops at Willow Lawn, Richmond, VA 23223, United States.

By accessing or using https://besacoaching.com/ and any affiliated websites, services, applications, or platforms (collectively, the “Services”), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you must discontinue use of the Services immediately.

If you have any questions about these Terms, please contact us at support@besacoaching.com or by mail at the address listed above.

TABLE OF CONTENTS

  1. Our Services
  2. Intellectual Property Rights
  3. User Representations
  4. User Registration
  5. Payments
  6. Coach Terms
  7. Buyer Terms
  8. Prohibited Activities
  9. User Generated Contributions
  10. Contribution License
  11. Guidelines for Reviews
  12. Third-Party Websites and Content
  13. Services Management
  14. Privacy Policy
  15. Copyright Infringements
  16. Term and Termination
  17. Modifications and Interruptions
  18. Governing Law
  19. Dispute Resolution
  20. Corrections
  21. Disclaimer
  22. Limitations of Liability
  23. Indemnification
  24. User Data
  25. Electronic Communications, Transactions, and Signatures
  26. California Users and Residents
  27. Miscellaneous
  1. OUR SERVICES

BESA Coaching provides coaching services, educational content, scheduling, communication tools, and other resources through our website and affiliated platforms (“Services”). The Services are intended for users aged 18 years or older. If you are under 18, parental or guardian consent is required, as detailed in our Privacy Policy.

Modification of Services:
We reserve the right to modify, suspend, or discontinue all or any part of the Services at any time, with or without notice. Services may be subject to additional terms, policies, or guidelines, which are incorporated herein by reference.

Geographic Restrictions and Compliance:
The Services are not intended for use in any jurisdiction where such use would be contrary to law or subject BESA Coaching to additional regulation. Users accessing the Services from outside the United States do so on their own initiative and are responsible for compliance with all applicable local laws.

Industry Compliance:
Our Services are not designed to comply with industry-specific regulations (such as HIPAA, FISMA, or similar laws). Users subject to such regulations must not use the Services in any way that would violate those laws or regulations.

No Professional Advice:
The coaching services provided through the platform are not intended as medical, legal, or financial advice. You should consult qualified professionals for advice in these areas.

  1. INTELLECTUAL PROPERTY RIGHTS

Ownership:
All content, software, code, databases, website design, audio, video, text, graphics, photographs, trademarks, service marks, logos, and other materials available through the Services (collectively, “Content” and “Marks”) are the property of or licensed to BESA Coaching and are protected by United States and international intellectual property laws.

Limited License:
We grant you a personal, limited, non-exclusive, revocable, and non-transferable license to access and use the Services and Content for your personal, non-commercial use or internal business purposes, subject to your compliance with these Terms.

Restrictions:
Except as expressly permitted by these Terms, you may not copy, modify, reproduce, upload, republish, post, transmit, sell, license, or otherwise distribute or exploit any part of the Services, Content, or Marks for any commercial purpose without our prior written consent.

Permission Requests:
Requests for additional permissions should be directed to support@besacoaching.com.

User Submissions and Contributions:
By submitting any feedback, ideas, suggestions, or other information (“Submissions”) to us, you hereby assign to us all rights, title, and interest in such Submissions, and we may use them for any lawful purpose without acknowledgment or compensation.

By posting content (“Contributions”) to the Services, you grant us a worldwide, perpetual, irrevocable, royalty-free, non-exclusive, and transferable license to use, reproduce, distribute, publicly display, modify, and create derivative works from your Contributions (including your name, likeness, and any trademarks you provide), in any media now known or hereafter developed, for any lawful purpose.

You are solely responsible for your Submissions and Contributions, and warrant that you have all necessary rights and permissions to grant the licenses set forth above and that your Submissions and Contributions do not infringe the rights of any third party.

 3.USER REPRESENTATIONS

By using the Services, you represent and warrant that:

  • All registration and account information you submit is truthful, accurate, current, and complete.
  • You have the legal capacity and authority to enter into and be bound by these Terms.
  • You are at least 18 years of age or, if under 18, you have obtained parental or guardian consent as required by applicable law.
  • You will promptly update your information if it becomes inaccurate or incomplete.
  • You will comply with all applicable laws and regulations.
  • You will not use the Services for any unlawful or unauthorized purpose.

If you provide information that is untrue, inaccurate, incomplete, or outdated, or if we have reasonable grounds to suspect such, we reserve the right to suspend or terminate your account and refuse current or future use of the Services.

  1. USER REGISTRATION

To access certain features of the Services, you may be required to register for an account. By registering, you agree to:

  • Provide and maintain accurate, current, and complete information.
  • Maintain the confidentiality of your login credentials and restrict access to your account.
  • Immediately notify us of any unauthorized use of your account or any other breach of security.
  • Be fully responsible for all activities that occur under your account.

We reserve the right, in our sole discretion, to reclaim, remove, or change a username you select if we determine it is inappropriate, obscene, or otherwise objectionable.

  1. PAYMENTS

General:
Certain features or Services may require payment of fees. You agree to pay all applicable fees as described at the time of purchase and to provide current, complete, and accurate payment and billing information.

Third-Party Payment Processors:
Payments are processed through secure third-party providers (e.g., Stripe, Bank of America). We do not store full payment card information on our servers. Your use of such payment processors is subject to their respective terms and privacy policies.

Refunds and Cancellations:
Our refund and cancellation policy is available on the Site and/or provided during the transaction process. By making a purchase, you agree to those terms. All sales are final unless otherwise stated.

Taxes:
You are responsible for all taxes, duties, and similar charges in connection with your use of the Services, except for taxes based on our net income.

Payment Disputes and Chargebacks:
You agree to contact us to resolve any payment issues before initiating a chargeback with your payment provider. Unjustified chargebacks may result in account suspension or termination.

  1. COACH TERMS

If you register as a coach (“Coach”) on the platform, you agree to the following:

  • Provide accurate, complete, and current information regarding your qualifications, background, and eligibility, and promptly update such information as necessary.
  • Provide documentation as requested by BESA Coaching (e.g., certifications, background checks).
  • Authorize BESA Coaching to verify your credentials and conduct background checks as necessary.
  • Comply with all applicable laws, regulations, professional standards, and BESA Coaching’s Code of Conduct.
  • Acknowledge that session notes and communications may be reviewed by authorized BESA Coaching personnel for quality assurance, compliance, or legal purposes.
  • Maintain the confidentiality of client information as required by applicable law and our Privacy Policy.
  • Not solicit BESA Coaching clients outside the platform for competing services.
  • Not represent yourself as an employee, agent, or representative of BESA Coaching unless specifically authorized.
  • Accept that BESA Coaching may suspend or terminate your coach account for any violation of these Terms, the Privacy Policy, or any professional or ethical standards.

Independent Contractor Status:
Coaches act as independent contractors, not employees or agents of BESA Coaching. Nothing herein shall be construed to create a partnership, joint venture, agency, or employment relationship.

  1. BUYER TERMS

If you use the Services as a client or purchaser of coaching services (“Buyer”), you agree to:

  • Provide accurate, complete, and up-to-date information when requesting or scheduling coaching sessions.
  • Pay all applicable fees in accordance with posted rates and payment policies.
  • Treat all coaches, staff, and other users with respect and professionalism.
  • Not use the Services for any unlawful, harmful, or inconsistent purposes with these Terms or our Privacy Policy.
  • Comply with any additional policies or guidelines applicable to coaching sessions, including cancellation and refund policies.
  • Accept that BESA Coaching, at its sole discretion, may refuse service, suspend, or terminate your account for any violation of these Terms or other policies.

Assumption of Risk:
You acknowledge that coaching is a collaborative process and that results may vary. You assume full responsibility for your decisions and actions based on any advice, guidance, or information provided through the Services.

  1. PROHIBITED ACTIVITIES

You agree not to use the Services to:

  • Violate any applicable law, regulation, or these Terms.
  • Infringe upon or misappropriate the intellectual property, privacy, or other rights of any person or entity.
  • Harass, abuse, threaten, intimidate, or discriminate against any user or third party.
  • Post, upload, transmit, or distribute content that is unlawful, defamatory, obscene, hateful, harassing, threatening, abusive, fraudulent, or otherwise objectionable.
  • Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity.
  • Engage in fraudulent activities, including but not limited to phishing, scams, or attempts to obtain unauthorized access to the Services, other accounts, or computer systems.
  • Circumvent, disable, or otherwise interfere with any security-related features or functionality of the Services.
  • Use any automated means (including bots, scrapers, spiders, or data mining tools) to access, monitor, or copy any part of the Services without our express prior written consent.
  • Solicit, advertise, or promote unauthorized products, services, or commercial activities through or in connection with the Services.
  • Upload or transmit viruses, malware, or any other code designed to disrupt, damage, or limit the functionality of the Services or any software, hardware, or telecommunications equipment.
  • Collect or harvest any personally identifiable information from other users without their express consent.

BESA Coaching reserves the right to investigate and pursue all available remedies, including legal action and cooperation with law enforcement, for any violation of this section.

  1. USER-GENERATED CONTRIBUTIONS

The Services may allow you to submit, post, display, or transmit content, including but not limited to reviews, feedback, testimonials, messages, or other materials (“User Contributions”).

By submitting User Contributions, you represent and warrant that:

  • You own or possess all necessary rights, licenses, and permissions to submit such contributions.
  • Your contributions do not infringe or violate any third-party rights, including intellectual property, privacy, publicity, or contractual rights.
  • Your contributions are not unlawful, harassing, defamatory, obscene, or otherwise objectionable, and do not violate these Terms or any applicable law.

You acknowledge and agree that:

  • User Contributions may be visible to other users of the Services and the general public.
  • BESA Coaching reserves the right, but is not obligated, to review, remove, or edit User Contributions at our sole discretion for any reason, including violations of these Terms or applicable law.
  • You are solely responsible for your User Contributions and any consequences arising from their use, publication, or dissemination.
  1. CONTRIBUTION LICENSE

By posting, uploading, inputting, providing, or submitting User Contributions to or through the Services, you grant BESA Coaching, its affiliates, successors, and assigns a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, transferable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and publicly display such content in any media now known or hereafter developed, for any purpose related to operating, promoting, or improving the Services.

This license includes the right for BESA Coaching to use your name, likeness, and any trademarks or service marks you provide in connection with such content. To the fullest extent permitted by law, you waive any and all moral rights you may have in your User Contributions.

You represent and warrant that you own or control all rights in and to your contributions and have the right to grant this license, and that the use of your content by BESA Coaching will not violate any rights of, or cause harm to, any third party.

  1. GUIDELINES FOR REVIEWS

Users may be invited or permitted to leave reviews or feedback regarding their experience with coaches and the Services. By submitting a review, you agree that:

  • Your review will be accurate, honest, and reflect your genuine experience.
  • You will not post any review that is false, misleading, defamatory, offensive, or violates any law or the rights of any person or entity.
  • You will not attempt to manipulate reviews, including but not limited to posting reviews in exchange for compensation, or as part of any undisclosed relationship.
  • You will not post reviews on behalf of others or for Services you have not personally used.

BESA Coaching reserves the right to moderate, remove, or refuse to post any review at our sole discretion, including for violations of these Terms or for any other reason deemed appropriate.

All reviews may be used by BESA Coaching for purposes including marketing, quality assurance, or as otherwise permitted by these Terms.

 

  1. THIRD-PARTY WEBSITES AND CONTENT

The Services may contain links to third-party websites, applications, products, services, or content that are not owned or controlled by BESA Coaching (“Third-Party Content”). These links are provided solely for your convenience.

  • BESA Coaching does not endorse, control, or assume any responsibility for Third-Party Content.
  • Your interactions with third-party websites or services are solely between you and the third party, and are governed by their terms and privacy policies.
  • You acknowledge and agree that BESA Coaching is not responsible or liable for any loss, damage, or other consequence arising from your use of any Third-Party Content.
  1. SERVICES MANAGEMENT

BESA Coaching reserves the right, but is not obligated, to:

  • Monitor the Services for violations of these Terms or applicable law.
  • Take any action we deem necessary or appropriate, including suspending, restricting, or terminating user accounts, and/or reporting users to law enforcement authorities for violations.
  • Remove, edit, or disable access to any User Contributions or content that are excessive in size, burdensome to our systems, or otherwise violate these Terms.
  • Manage the Services in a manner intended to protect our rights and property, and to facilitate the proper and efficient operation of the Services.

You agree that BESA Coaching shall have no liability to you or any third party for any action taken in connection with Services management.

  1. PRIVACY POLICY

Your use of the Services is also governed by our Privacy Policy, which explains how BESA Coaching collects, uses, processes, and protects your personal information. By using the Services, you consent to all actions taken by us regarding your information in accordance with the Privacy Policy.

If you have any questions about our privacy practices, please contact us at support@besacoaching.com.

  1. COPYRIGHT INFRINGEMENTS

BESA Coaching respects the intellectual property rights of others and expects all users of our Services to do the same. If you believe that any content on our Services infringes your copyright or other intellectual property rights, please promptly notify us at support@besacoaching.com and include the following information:

  • A description of the copyrighted work or intellectual property that you claim has been infringed;
  • A description of, or a direct link to, the material you claim is infringing;
  • Your full name, mailing address, telephone number, and email address;
  • A statement, under penalty of perjury, that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law;
  • A statement that the information in your notice is accurate and that you are the copyright or intellectual property owner, or are authorized to act on behalf of the owner;
  • Your physical or electronic signature.

Upon receipt of a valid notice, we will investigate the claim and take appropriate action, which may include removing or disabling access to the allegedly infringing material. We may notify the party responsible for the content regarding the complaint and provide them with an opportunity to respond.

Please note that knowingly misrepresenting material facts in your notice may result in liability for damages, including costs and attorneys’ fees.

  1. TERM AND TERMINATION

These Terms remain in full force and effect while you access or use the Services. BESA Coaching reserves the right, in its sole discretion, to suspend, restrict, or terminate your access to all or any part of the Services at any time, with or without notice, for any reason, including but not limited to violations of these Terms, our policies, or applicable law.

Upon termination for any reason:

  • Your right to access and use the Services will immediately cease;
  • You may lose access to your account, your contributions, and any content or information associated with your account;
  • Any provisions of these Terms that by their nature should survive termination (including but not limited to ownership provisions, warranty disclaimers, limitations of liability, and indemnification) will remain in effect.

You may terminate your account at any time by contacting support@besacoaching.com. Termination of your account does not relieve you of any obligations or liabilities accrued prior to termination.

  1. MODIFICATIONS AND INTERRUPTIONS

BESA Coaching reserves the right to modify, suspend, or discontinue all or any part of the Services at any time, with or without notice, at our sole discretion. We are not liable to you or any third party for any modification, suspension, discontinuance, or unavailability of the Services.

We do not guarantee that the Services will always be available or uninterrupted. From time to time, we may need to perform maintenance, updates, or upgrades, which may result in temporary interruptions, delays, or errors.

You agree that BESA Coaching shall not be liable for any loss, damage, or inconvenience caused by your inability to access or use the Services during any period of unavailability.

  1. GOVERNING LAW

These Terms and your use of the Services are governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law principles.

You agree that any dispute arising out of or relating to these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the state and federal courts located in Richmond, Virginia, and you hereby consent to the personal jurisdiction and venue of these courts.

  1. DISPUTE RESOLUTION

If you have a dispute or claim relating to these Terms or your use of the Services, you agree to first attempt to resolve the dispute informally by contacting us at support@besacoaching.com.

If the dispute cannot be resolved informally, you and BESA Coaching agree that any claim, dispute, or controversy shall be resolved exclusively by binding arbitration, conducted in Richmond, Virginia, under the rules of the American Arbitration Association (AAA). The arbitration will be conducted by a single arbitrator, and judgment upon the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

You and BESA Coaching waive the right to a trial by jury or to participate in a class action. The arbitration will be individual only, and no party will have the right or authority to arbitrate any dispute as a class action, representative action, or in a private attorney general capacity.

Nothing in this section shall preclude either party from seeking injunctive or other equitable relief in court for matters related to intellectual property or unauthorized access to the Services.

  1. CORRECTIONS

The Services may contain typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, or other information. BESA Coaching reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

We do not guarantee the accuracy, completeness, or timeliness of any information on the Services.

  1. DISCLAIMER

The Services and all content are provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, either express or implied.

To the fullest extent permitted by law, BESA Coaching expressly disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

BESA Coaching does not warrant that the Services will be uninterrupted, secure, error-free, or free of viruses or other harmful components. Any advice or information, including coaching sessions, obtained via the Services is for informational purposes only and does not constitute medical, legal, financial, or other professional advice. You are solely responsible for any decisions or actions you take based on such information. Always consult with a qualified professional regarding your specific situation.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

  1. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, BESA Coaching, its officers, employees, agents, affiliates, contractors, and licensors shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, goodwill, or other intangible losses, arising out of or in connection with:

  • Your access to or use of, or inability to access or use, the Services;
  • Any unauthorized access to or use of our servers and/or any personal information stored therein;
  • Any interruption or cessation of transmission to or from the Services;
  • Any bugs, viruses, Trojan horses, or the like which may be transmitted to or through the Services by any third party;
  • Any errors, omissions, or inaccuracies in any content, or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the Services.

In no event shall BESA Coaching’s total liability to you for all claims arising out of or relating to the Services exceed the greater of one hundred U.S. dollars ($100) or the total amount you paid to us in the twelve (12) months preceding the event giving rise to your claim.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation may not apply to you.

  1. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless BESA Coaching, its affiliates, subsidiaries, officers, directors, employees, agents, licensors, partners, and service providers (“Indemnified Parties”) from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from or relating to:

  • Your breach or alleged breach of these Terms of Service or any applicable law or regulation;
  • Your access to or use or misuse of the Services;
  • Any content, data, or materials you submit, post, transmit, or otherwise make available through the Services, including user contributions and feedback;
  • Your violation of the rights of any third party, including but not limited to intellectual property, proprietary, confidentiality, privacy, or publicity rights.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such cases, you agree to cooperate with our defense of such claims and not to settle any matter without our prior written consent.

  1. USER DATA

We may collect, use, store, and process certain data that you transmit to or through the Services, as well as data related to your activity on the Services, for the purpose of providing, maintaining, and improving our Services. While we perform regular backups of data, you are solely responsible for maintaining and backing up your own data, content, and information that you submit or use in connection with the Services.

Disclaimer: BESA Coaching is not liable to you or any third party for any loss, destruction, unauthorized access, or corruption of any such data, regardless of the cause. By using the Services, you waive any right of action against us arising from any such loss or corruption.

For information on how we collect, use, protect, and delete your data, please refer to our Privacy Policy.

  1. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

By accessing or using the Services, communicating with us via electronic means (including email, forms, or chat), or completing transactions electronically, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

You further agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and transaction records initiated or completed by us or through the Services. You waive any rights or requirements under any laws in any jurisdiction which require an original (non-electronic) signature, delivery, or retention of non-electronic records, or payments or granting of credits by any means other than electronic means.

  1. CALIFORNIA USERS AND RESIDENTS

If you are a California resident, you are entitled to specific rights under California Civil Code Section 1789.3. If you have a question or complaint regarding the Services, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at:

  • 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834
  • Phone: (800) 952-5210 or (916) 445-1254

Additionally, under the California Consumer Privacy Act (CCPA), you may have additional rights regarding your personal information. Please refer to our Privacy Policy for more information about how we handle your personal information, including your rights to access, delete, or opt-out of the sale of your personal information.

  1. MISCELLANEOUS

These Terms of Service, together with any policies, guidelines, or operating rules posted by us on the Services or referenced herein, constitute the entire agreement and understanding between you and BESA Coaching regarding the Services.

If any provision of these Terms is deemed unlawful, void, or unenforceable by a court or competent authority, that provision shall be deemed severable and shall not affect the validity or enforceability of the remaining provisions.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term.

You may not assign, delegate, or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms at any time without notice to you.

Sections which by their nature should survive termination of these Terms will survive, including but not limited to Indemnification, Disclaimers, Limitation of Liability, and Miscellaneous.

  1. CONTACT US

If you have any questions, concerns, or requests regarding these Terms of Service or the Services, please contact us at:

BESA Coaching (B.E.S.A LLC)
1601 Willow Lawn Dr Suite 304
The Shops at Willow Lawn
Richmond, VA 23223
United States
Email: support@besacoaching.com